Process

In the decade-plus that Newland has worked with AAA and CAA clubs, we’ve developed and refined processes that let us hit the ground running with projects of every size.

Proven processes ensure Newland Group projects achieve the results auto clubs need to support their business objectives and meet the needs of Members as well as federation performance mandates.

Newland Group has proven that customer-centric innovation improves profitability, reduces overhead, and provides a positive experience for Members. Our processes let us plan and execute for success on every project whether we’re undertaking an entire solution or contributing pieces to a solution as required.

What our clients say

Read our clients feedback we've received over the years.

"The Newland Group team had great creative ideas and project managed the entire process while at the same time, allowing AAA South Jersey to handle many components of the project internally so as to control costs. They are true professionals that are efficient and a pleasure to work with."

- Tony Ardito VP Information Technology, AAA South Jersey

“The My Account project was a large and complex project that was implemented bug / issue free. It is wonderful to work with a vendor who thoroughly understands your company and its unique business processes.”

- Drew Burget E-Commerce Director, AAA Western & Central New York

“Thank you for all of the great progress and work on Service Tracker, supporting our Campana upgrades on short notice, and “oAuth” phase 1 & 2. Your company really stands out for the timeliness and quality of your solutions.”

- Bret Ross Director of Information Technology, CAA Atlantic